Shipping Information


COVID-19 Shipping Delays

We are continuing to monitor the impact of the Coronavirus (COVID-19) on European shipments. 

At present, you may experience short delays due to the limiting of cross-border movement and other local policies.  

You can continue to track your order from your shipment confirmation email, or contact us as needed by clicking here.

Delivery Times

Standard shipping typically takes 2-5 business days for delivery. Our warehouse requires one business day for order processing, so please take this into account when selecting shipping method.

Orders to Norway and Switzerland may experience delays in shipping due to inbound customs.  Standard Shipping for orders to these locations typically takes 5-10 business days for delivery. 


Holiday Order Deadlines 2020


  • For best chance for delivery of in-stock items before Christmas, be sure you place your order by:  December 15th, 11:59pm CET

For delivery outside the EU (including Norway, Switzerland, and EU Island Territories), we recommend your order be placed as early as possible to allow time for customs clearance.

*EU Member countries are:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Customer Service

Contact us if you need help or have any additional questions.