Return Policy

Last updated July 07, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at bungiesupport@brandaccess.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packagingand mail your return to the following address:
 
MCS Fulfilment (Brand Access)
Attn: Returns
RMA #
Mon Plaisir 4  
Netherlands  
Ettn Leur, 4879 AN  
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least twenty one (21) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS    
The following items cannot be returned or exchanged
 
     ●     Personalized items   
     ●     Digital products   
     ●     Item not in original condition     
 
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
           
     ●     Non-personalized pre-orders may be cancelled up until the date of shipping.   

QUESTIONS
If you have any questions concerning our return policy, please contact us at: 
bungiesupport@brandaccess.com